[Motherboard]Is my ASUS motherboard eligible for PUR Service?

(1)Q: Is my motherboard eligible for PUR Service?

A: Thank you for your inquiry. PUR Service is only available for selected motherboard models and countries/regions, and eligibility is subject to specific requirements, such as registering as an ASUS VIP member and completing product and purchase information registration within the required timeframe.

We recommend reviewing the detailed terms and eligibility requirements on the RMA application page ASUS RMA to confirm whether your product qualifies for the service.

If you have any further questions, please feel free to contact us. We're happy to assist you.

(2)Q:What is PUR Service  (Pick Up and Return)?

A: PUR is an ASUS repair service where shipping costs are covered by ASUS. If our support team cannot resolve your issue, we will arrange for your device to be collected, repaired at an ASUS service center, and returned to you.

(3)Q: How can I become an ASUS VIP Member?

A: Simply create an ASUS Account (ASUS Member) and complete the email verification process to become an ASUS VIP Member.

ASUS Member Registration: https://account.asus.com

(4)Q: What should I do if I am not eligible for ASUS VIP Member?

A: Please ensure that you have completed both ASUS Account registration and product registration, and verify that your product model, purchase region, and promotion eligibility meet the applicable requirements. If you are still shown as ineligible, please contact ASUS Customer Support for further assistance and eligibility verification.

Notice

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