Troubleshooting - Microsoft Windows Autopilot Deployment Failure

Applicable Products: Notebook, Desktop, All-in-One PC, MiniPC, ASUS NUC

If you encounter a failure during Autopilot deployment and the device profile status in the Microsoft Intune admin center is shown as ‘Attention required’ (as indicated by the red box in the image below), please follow the recommended steps below to resolve the issue.

1. Unregister the device (please choose one of the following methods):
   • Submit a support request to Microsoft. Refer to the official guidance: https://learn.microsoft.com/en-us/mem/get-support.
   • Have your IT administrator re-register the device.
   • If the device was originally registered by ASUS, the IT administrator may contact ASUS for further assistance if needed.
   • If the device was registered by a Cloud Service Provider (CSP), please reach out to the respective CSP for support.
2. Reset your device.

Notice

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This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.