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Update : 2025/01/13 18:40
Troubleshooting - Error Codes When Using the One-Click Update Feature on the ASUS Support Site
The 「One-click driver download and install」 feature on the ASUS support site helps you automatically check and list versions newer than those on your system. For detailed steps, please refer to this article: How to use the One-Click Update Drivers from the ASUS official site.
If your product supports this feature but you encounter errors during use, please refer to the troubleshooting solutions corresponding to the error codes in the table below:
Error Code | Troubleshooting Solution |
SIGNATUREEXPIRED | Refresh the page and try the one-click update again |
SIGNATUREINVALID | Try restarting your computer |
NOTSUPPORT | This feature is not currently supported, please try again later |
NOTSUPPORTSMODE | The operating system of this device does not support the one-click update feature, please try downloading the drivers manually |
ASCINOTFOUND | Try restarting your computer |
SERVICENOTAVAILABLE | Try restarting your computer |
REJECT_INVALIDREQUEST | Refresh the page and try the one-click update again |
NOSCANDATA | Refresh the page and try the one-click update again |
FAILED_DEPRECATED | Refresh the page and try the one-click update again |
FAILED_INTERNETISSUE | Network issue, please ensure the network cable is properly connected or that Wi-Fi is functioning correctly |
FAILED_SERVICENOTFOUND | Try restarting your computer |
FAILED_NOTAVAILABLE | Try restarting your computer |
FAILED_SERVICENOTSUPPORT | This feature is not currently supported, please try again later |
REJECT_NOSCANDATA | Refresh the page and try the one-click update again |
REJECT_NONEED | Refresh the page and try the one-click update again |
REJECT_INSTALLING | This feature is not currently supported, please try again later |
If the above steps do not resolve your issue, please contact your local ASUS customer service center for technical support.
Notice
Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service.
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.