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Update : 2024/11/05 18:31
[NUC/DESKTOP/MINI PC] Instability Issues with Intel 13th and 14th Gen Desktop Processors and Latest ASUS BIOS Update
Intel recently issued a statement regarding instability issues with some of their 13th and 14th generation desktop processors (July 2024 Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors - Intel Community).
ASUS is aware of this issue and is actively taking measures to assist our customers in mitigating its impact.
This issue will affect models equipped with the following CPUs:
13th Generation Intel® Core™ Processors | Intel® Core™ processors (14th gen) |
i9-13900KS | i9-14900KS |
i9-13900K | i9-14900K |
i9-13900KF | i9-14900KF |
i9-13900F | i9-14900F |
i9-13900 | i9-14900 |
i7-13700K | i7-14700K |
i7-13700KF | i7-14700KF |
i7-13790F | i7-14790F |
i7-13700F | i7-14700F |
i7-13700 | i7-14700 |
i5-13600K | i5-14600K |
i5-13600KF | i5-14600KF |
If your ASUS Desktop/NUC/Mini PC uses one of the Intel CPUs listed above, ASUS will provide an additional two-year extended warranty for the CPU beyond the original warranty period (up to a maximum of five years).
Additionally, ASUS will actively collaborate with Intel to incorporate the latest version of the microcode into the BIOS of the following models. Relevant updates are expected to be gradually released on the ASUS support website starting from September.
Product Line | Series | Model | BIOS Version |
Desktop | D500ME | D500ME S500ME D500MEC M500ME D500MEES | BIOS 308 (or later) version |
Desktop | D500MER | D500MER S500MER M500MER D500MERES D500MERC | BIOS 305 (or later) version |
Desktop | D500SE | D500SE S500SE D500SEC M500SE D500SEES | BIOS 308 (or later) version |
Desktop | D500SER | D500SER S500SER M500SER D500SERES D500SERC | BIOS 305 (or later) version |
Desktop | D500TE | D500TE S500TE D501TE D500TEC D500TEES M500TE | BIOS 329 (or later) version |
Desktop | D500TER | D500TER S500TER | BIOS 325 (or later) version |
Desktop | D700ME | D700ME S700ME D700MEC M700ME D700MEES M700ME | BIOS 308 (or later) version |
Desktop | D700MER | D700MER M700MER D700MERES D700MERC | BIOS 305 (or later) version |
Desktop | D700SE | D700SE S700SE D700SEC M700SE D700SEES | BIOS 308 (or later) version |
Desktop | D700SER | D700SER S700SER M700SER D700SERES D700SERC | BIOS 305 (or later) version |
Desktop | D700TE | D700TE D701TE M700TE D700TEES | BIOS 325 (or later) version |
Desktop | D700TER | D700TER | BIOS 325 (or later) version |
Desktop | D800MDR | D800MDR D800MDRES M800MDR D800MDRC D800MDRES | BIOS 335 (or later) version |
Desktop | D800SDR | D800SDR M800SDR D800SDRES D800SDRC | BIOS 335 (or later) version |
Desktop | D900MDR | D900MDR M900MDR D900MDRES | BIOS 335 (or later) version |
Desktop | D900SDR | D900SDR M900SDR D900SDRES | BIOS 335 (or later) version |
Desktop | D901MDR | D901MDR D901MDRES D901MDRC D901SDR | BIOS 314 (or later) version |
Desktop | D901SDR | D901SDRES D901SDRC M901SDR | BIOS 324 (or later) version |
Desktop | G13CH | G13CH | BIOS 324 (or later) version |
Desktop | G13CHR | G13CHR | BIOS 325 (or later) version |
Desktop | G16CH | G16CH | BIOS 325 (or later) version |
Desktop | G16CHR | G16CHR | BIOS 325 (or later) version |
Desktop | G22CH | G22CH | BIOS 411 (or later) version |
Desktop | G35CA | G35CA | BIOS 324 (or later) version |
Desktop | PD500TE | PD500TE | BIOS 324 (or later) version |
Desktop | S500SE | BIOS 308 (or later) version | |
Desktop | S500TE | BIOS 329 (or later) version | |
Desktop | S501ME | S501ME S502ME S501MEC | BIOS 326 (or later) version |
Desktop | S501MER | S501MER S501MERC S502MER | BIOS 325 (or later) version |
Desktop | S502MER | S502MER | BIOS 325 (or later) version |
Desktop | S701TER | S701TER | BIOS 305 (or later) version |
NUC | NUC 13 Extreme Kit | NUC13RNGI9 NUC13RNGI7 NUC13RNGI5 | BIOS 0062 (or later) version |
NUC | NUC 13 Extreme Compute Element | NUC13SBBI9 NUC13SBBI7 NUC13SBBI5 | BIOS 0062 (or later) version |
Mini PC | PB63 | BIOS 1.13.00 (or later) version |
Notice
Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service.
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.