[Motherboard]TPM FAQ (Bitlocker Encryption & Decryption)

Catalogue:

TPM Introduction

How to judge whether the motherboard supports TPM

How to enable/disable TPM in BIOS

How to turn BitLocker encryption on/off in the system

Troubleshooting: TPM is not recognized

TPM Introduction

Trusted Platform Module (TPM), which enables a computer to use advanced security features,such as disk drive encryption.A computer that supports TPM can create an encryption key that is decrypted by the Trusted Platform Module (TPM)

How to judge whether the motherboard supports TPM

1. Please refer to the following link to check whether your motherboard model supports TPM(windows 11).

ASUS Motherboards Ready for Windows 11

  If you are not sure about your motherboard model, you can find out how to query the motherboard model through the following link.

[Motherboard] How to check the model name? | Official Support | ASUS Global

2. How to confirm whether TPM is supported through the system

You can query whether your system supports TPM2.0 through the following steps:

Step 1. Click Windows+R, the system will pop up the execution screen, enter tpm.msc in the open field, and press OK.

Step 2. The system will pop up the TPM management page, through which you can know the TPM version.

Step 3. If your system pops up the following information, please enable TPM  in the BIOS.

How to enable/disable TPM in BIOS

You can refer to the FAQ:[Motherboard] Which ASUS model supports Windows 11 and how to setup TPM 2.0 in BIOS? | Official Support | ASUS Global

How to turn BitLocker encryption on/off in the system

You can refer to the FAQ:[Windows 11/10] Device encryption & Standard BitLocker encryption | Official Support | ASUS Global

Troubleshooting: TPM is not recognized

1. Please refer to FAQ: How to judge whether the motherboard supports TPM and confirm whether the motherboard supports TPM

2. Please download and update the motherboard BIOS to the latest on the ASUS official website. For how to update the BIOS, please refer to FAQ:[Motherboard] How to update BIOS of the motherboard ? | Official Support | ASUS Global

3.Please refer to FAQ:How to enable/disable TPM in BIOS  and confirm whether TPM is enabled in the BIOS

4.Please refer to FAQ:How to confirm whether TPM is supported through the systemand confirm whether TPM status is "Ready"

5. Manually clear the TPM

6. Right-click the windows Start icon in the lower left corner of the system, and select Device Manager to check whether the TPM works properly

Notice

Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service.
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.