FAQ | ASUS Servers

MyASUS - Why can I only see the partial features in the MyASUS app?

Update : 2024/05/06 16:35

MyASUS - Why can I only see the partial features in the MyASUS app?

Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld

When you download MyASUS from the Microsoft Store, you may find it only supports partial functions, excluding System diagnosis, System Update, and Device Settings.

It is because your product does not equip with ASUS System Control Interface driver or the driver version does not support the full functionality of MyASUS.

If your model supports V3 driver, please click here to download the Install Wizard to help you install the driver.

For more information, please refer to the below table:

Note: If you are unsure about the product model, please refer to How to Find Your Model Name for guidance.

MyASUS 4.0 functions		Without ASUS System Control Interface	With ASUS System Control Interface V1	With ASUS System Control Interface V3
Model supported			Click here to check the list	Click here to check the list
Tutorial		V	V	V
Home	System Info	V	V	V
	Announcements	V	V	V
	Feedback Hub	V	V	V
	One-click Settings	N/A	N/A	V
	Upgrade Warranty	V	V	V
	System Diagnosis	N/A	V	V
	System Update	N/A	V	V
	Featured	V	V	V
Device Settings		N/A	V	V
System Diagnosis		N/A	V	V
System Update		N/A	V	V
My ASUS Devices		V	V	V
ASUS Apps & Deals	Apps	V	V	V
	ASUS Switch	N/A	V	V
	AppDeals	N/A	V	V
Message Center	News	V	V	V
Message Center	Announcements	V	V	V
Customer Support	FAQ	V	V	V
	Contact ASUS	V	V	V
	Repair services	V	V	V
User Center		V	V	V
Settings		V	V	V

You can check the version of [ASUS System Control Interface] from [Device Manager] > [System Devices].

If you cannot find ASUS System Control Interface in Device Manager, it means your device belongs to old model and MyASUS only supports ASUS Promotion and limited Customer Support.

To get more information about drivers and MyASUS installation, please refer to How to install MyASUS application.

Download MyASUS now to experience perfect service. Click below!

Notice

Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service.
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.