[Motherboard]How to check the motherboard compatibility with the new generation CPU and troubleshooting of the booting issue?

Update : 2023/10/31 14:13

[Motherboard]How to check the motherboard compatibility with the new generation CPU and troubleshooting of the booting issue?

If you purchased new generation CPU but fails to boot, please  follow below steps for troubleshooting

1. Check the new cpu whether list in QVL, please refer to FAQ:How to query (CPU/memory) QVL List?

​     If the new CPU is not in QVL list , the motherboard can't support this new CPU ,please change another CPU which is in the QVL list

2. If the new CPU is in QVL list ,but it still can't boot , please update new BIOS for support new generation CPU 

    a. Power on with a old model CPU in the QVL list and press [DEL ] key to enter BIOS setup page 

        (for example :TUF GAMING X570-PLUS(WI-FI),BIOS version is 1405)

    b. As below picture ,to support new generation CPU AMD 5900X ,we must update BIOS version to 2607 or above

        How to update BIOS ,please refer FAQ: How to update BIOS of the motherboard ?

   

    c. If you don't have an old CPU that in the QVL list,please check whether your motherboard can support BIOS USB Flash back or not 

        You can update the BIOS via the USB Flash back function even you don't boot the device ,please refer to FAQ:How to use USB BIOS FlashBack™?

3. If you have tried the suggestions above and still have the booting issue, you can refer to the FAQ ,please refer FAQ:Troubleshooting - No Power/No Boot/No Display

 

Please contact ASUS customer service center if above steps still can't solve your problem

 

 

Notice

Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service.
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.