If your device is equipped with a camera and microphone, you can make video calls, take photos, record videos, and more.
Note: If you are using an external camera or microphone, you may need to install the software or drivers provided by the manufacturer. Please ensure your device has been set up according to the manufacturer's installation instructions.
To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about Using Camera & Microphone.
Ensure that the camera and microphone are not obstructed (for example, by a screen protector or privacy cover). The location of the camera and microphone may vary depending on the model, so please refer to the User Manual for details. Sometimes, dust or dirt covering the camera or microphone can also affect image and audio quality. Gently clean the camera lens and microphone area with a soft, clean cloth to ensure they remain free of debris.
Certain devices may be equipped with a physical privacy shield for the camera. When you intend to use the camera, ensure that the privacy shield is in the closed position. Note: The location of the privacy shield may vary depending on the model. If you are uncertain whether your device is equipped with a physical privacy shield, please refer to the instructions in the User Manual.
If there is a [F10 Camera hotkey] on your keyboard of the computer①, please turn the camera on first. (This hotkey lets you turn on/off the camera quickly.) Note: The hotkeys functions may be different based on different models, please refer to the User Manuals.
Press F10 key on the keyboard or using the combination key of . (It depends on your Hotkeys setting.) When the notice of [Camera On] is displayed on the screen②, it means that it is ready to use the camera. Here you can learn more about ASUS Keyboard hotkeys introduction.
Please refer to the relevant instructions below according to the version of Windows currently installed on your device:
Expand the Let apps access your camera filed, here you can turn on/off which apps can using camera⑤.
Note: If you turn on Windows Hello, it will use your camera to sign you in even if 'Allow apps to access your camera' is turned off. If Windows Hello is turned off, it can’t access your camera.
Some applications or services may ask the microphone authorization for the first time, and you also can set up which apps are allowed to access your microphone via the following Windows settings. Type and search [Microphone privacy settings] in the Windows search bar①, then click [Open]②.
Turn on [Microphone access]③.
Turn on [Let apps access your microphone]④.
Expand the Let apps access your microphone filed, here you can turn on/off which apps can using microphone⑤.
Select [Change]③, then turn on [Camera access for this device]④.
Turn on [Allow apps to access your camera]⑤.
Scroll down to the section of [Choose which Microsoft Store apps can access your camera]⑥, here you can turn on/off which apps can using camera.
Note: If you turn on Windows Hello, it will use your camera to sign you in even if 'Allow apps to access your camera' is turned off. If Windows Hello is turned off, it can’t access your camera.
Some applications or services may ask the microphone authorization for the first time, and you also can set up which apps are allowed to access your microphone via the following Windows settings. Type and search [Microphone privacy settings] in the Windows search bar①, then click [Open]②.
Select [Change]③, then turn on [Microphone access for this device]④.
Turn on [Allow apps to access your microphone]⑤.
Scroll down to the section of [Choose which Microsoft Store apps can access your microphone]⑥, here you can turn on/off which apps can using microphone.
Note: If you are using an external camera or microphone, you may need to install the software or drivers provided by the manufacturer. Please ensure your device has been set up according to the manufacturer's installation instructions.
When using an external microphone or headset, please first ensure that it is properly connected.
One of the designs has the Earphone and External Microphone made as two separate jacks. (The green marked is Earphone jack, and the red marked is External Microphone jack.)
The Earphone jack supports regular Earphone plug, or the ones commonly used on the smartphones called headsets (or earsets). However, plugging the Earphone plug into Microphone jack does not work.
The other design is to have the Earphone/Microphone combined into a single hybrid jack.
The jack supports regular earphone plug, or the ones commonly used on the smartphones called headsets (or earsets).
The types of Earphone/Microphone jacks design may be different based on different models, please refer to the User Manuals.
If you use an external microphone, please connect it to MIC IN port (usually is pink). If you use an external speakers, please connect it to LINE OUT port (usually is green).
The types of Microphone/Speakers design may be different based on different models, please refer to the User Manuals.
Expand the Let apps access your camera filed, here you can turn on/off which apps can using camera⑤.
Note: If you turn on Windows Hello, it will use your camera to sign you in even if 'Allow apps to access your camera' is turned off. If Windows Hello is turned off, it can’t access your camera.
Some applications or services may ask the microphone authorization for the first time, and you also can set up which apps are allowed to access your microphone via the following Windows settings. Type and search [Microphone privacy settings] in the Windows search bar①, then click [Open]②.
Turn on [Microphone access]③.
Turn on [Let apps access your microphone]④.
Expand the Let apps access your microphone filed, here you can turn on/off which apps can using microphone⑤.
Select [Change]③, then turn on [Camera access for this device]④.
Turn on [Allow apps to access your camera]⑤.
Scroll down to the section of [Choose which Microsoft Store apps can access your camera]⑥, here you can turn on/off which apps can using camera.
Note: If you turn on Windows Hello, it will use your camera to sign you in even if 'Allow apps to access your camera' is turned off. If Windows Hello is turned off, it can’t access your camera.
Some applications or services may ask the microphone authorization for the first time, and you also can set up which apps are allowed to access your microphone via the following Windows settings. Type and search [Microphone privacy settings] in the Windows search bar①, then click [Open]②.
Select [Change]③, then turn on [Microphone access for this device]④.
Turn on [Allow apps to access your microphone]⑤.
Scroll down to the section of [Choose which Microsoft Store apps can access your microphone]⑥, here you can turn on/off which apps can using microphone.
Notice
Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service. This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.