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Update : 2024/08/23 13:56
[Windows 11/10] Troubleshooting - System is running slowly
Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, Graphics card, LCD Monitor, MiniPC
After using Windows for a certain time, you might start noticing the system is slowing down. In this article, you can find tips that may help you solve the issue and make your device run smoothly and fast again.
Note: The device hardware specifications such as CPU frequency, insufficient memory, or using HDD instead of SSD may be some of the reasons for the system slowing down.
Note: Whether the device is connected to the power supply (AC adapter) may affect performance. We recommend that you connect the power supply to the device for an optimal performance experience.
To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about What to do if the system is running slowly.
https://www.youtube.com/watch?v=QGChUiZG82o
Table of Contents:
Start by following the steps below:
If the problem persists after you updating BIOS/Windows packages/drivers, please continue to the next chapter for troubleshooting.
Power mode (Fan mode) allows you to choose the suitable working method based on your needs between system performance and power consumption. If you feel the system is running slowly, you may try to increase the power mode (fan mode) to meet your usage requirements.
Note: For gaming computers (ROG/TUF series), please refer to the Armoury Crate introduction for fan adjustment.
Note: For gaming handheld, please refer to the Armoury Crate SE Introduction for fan adjustment.
Note: For ProArt series, please refer to the ProArt Creator Hub introduction for fan adjustment.
If problems persist, please continue to the next chapter for troubleshooting.
Check if Windows or other programs are updating in the background. Also, make sure to check if antivirus software is running a scan. Finally, check if your download/shared applications are running in the background.
We recommend closing or force-quitting any programs that you are not using at the moment. Learn how to check system performance via Task Manager in this article: How to use Task Manager to check device performance.
If more than one antivirus software, you might be able to uninstall some of them. Please refer to this article: How to check if your device has antivirus software installed. Learn how to uninstall antivirus software in this article: How to remove McAfee which is pre-installed in ASUS device.
In addition, you follow the steps below to check whether Windows Update is running and slowing down your device .
Free software, which can sometimes be bundled with malware, can cause the system to slow down. Removing such software help your device return to the normal performance level. Please refer to this article: How to uninstall Apps. If not, we recommend resetting the system.
If the problem does not occur immediately or within a specific timeframe, that can mean a number of problems combined together are slowing down the system. If this occurs, we recommend resetting the system. Visit the links below to learn more about How to reset the system.
When the system disk is running out of space, it can affect the performance and functionality of your system. Please refer to the following instructions to remove the temporary files.
Please refer to the Microsoft’s recommendation for Windows check and setup via link: Tips to improve PC performance in Windows system.
If problems persist, please continue to the next chapter for troubleshooting.
If the slow system issue has happened recently, and if you have created a restore point or an automatic system restore is enabled, try to restore the device to a time before the problem began to resolve the problem. You can learn more about restoring the system from restore point via the link: How to use restore point to restore the system.
If problems persist, please continue to the next chapter for troubleshooting.
If the problem persists after completing all troubleshooting steps listed above, please back up your personal files, then reset the device to back to its factory setting. Visit the links below to learn more about: How to reset the system.
If your issue remains unresolved, please contact the ASUS customer service center for further assistance.
Notice
Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service.
This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.