Safe Mode starts Windows in a basic state using a limited set of files and drivers. If no issues occur in Safe Mode, it indicates that the default settings and basic device drivers are not causing the problem. Observing Windows in Safe Mode allows you to narrow down the source of the issue and troubleshoot effectively. There are two versions of Safe Mode: 'Safe Mode' and 'Safe Mode with Networking'. The version with networking adds the network drivers and services needed to access the internet and other devices on your network.
Click the [Start] icon on the taskbar①, and then select [Settings]②.
Select [Recovery]③.
Click [Restart now]④ on the Advanced startup filed.
Click [Restart now]⑤, and your device will restart. Note: If you have unsaved work, be sure to save it before continuing.
After rebooting the system, you will enter Windows Recovery environment (WinRE). Please select [Troubleshoot]⑥.
Select [Advanced options]⑦.
Select [Startup Settings]⑧.
Click [Restart]⑨.
Press number keys or function keys F1-F9 on the keyboard to select a safe mode. In a general situation, you can select [4)Enable Safe Mode] to enter Safe Mode⑩. If you need the network drivers and services to access the Internet and other devices on your network, please select 5)Enable Safe Mode with Networking.
The words Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.
Click the [Start] icon on the taskbar①, and then select [Settings]②.
Select [Update & security]③.
Select [Recovery]④, and then click [Restart now]⑤.
After rebooting the system, you will enter Windows Recovery environment (WinRE). Please select [Troubleshoot]⑥.
Select [Advanced options]⑦.
Select [Startup Settings]⑧.
Click [Restart]⑨.
Press number keys or function keys F1-F9 on the keyboard to select a safe mode. In general situation, you can select [4)Enable Safe Mode] to enter Safe Mode⑩. If you need the network drivers and services to access the Internet and other devices on your network, please select 5)Enable Safe Mode with Networking.
The words Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.
If your device cannot boot the system successfully, you will need to directly enter Windows Recovery Environment (WinRE) after the device power on. If the system can’t load the necessary configuration more than two times, the system will direct the display to Windows Recovery Environment.
After the device power on, press and hold the power button for 15 seconds to force to shut down.
Press the power button again to turn on your device.
On the first sign that the ASUS logo has shown, press and hold the power button for 15 seconds to force to shut down.
Press the power button again to turn on your device.
When Windows restarts, press and hold the power button for 15 seconds to force to shut down.
Press the power button again to turn on your device.
Your device will be allowed to fully restart and then enter Windows Recovery Environment.
After entering Windows Recovery environment (WinRE). Please select [Troubleshoot]①. Note: If there is no option of Troubleshoot after entering Windows Recovery Environment, it might be caused by corruption of OS file. We suggest you send the device to your local ASUS Service Center for further examination.
Select [Advanced options]②.
Select [Startup Settings]③.
Click [Restart]④.
Press number keys or function keys F1-F9 on the keyboard to select a safe mode. In general situation, you can select [4)Enable Safe Mode] to enter Safe Mode⑤. If you need the network drivers and services to access the Internet and other devices on your network, please select 5)Enable Safe Mode with Networking.
The words Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.
Notice
Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service. This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.
icon on the taskbar
icon on the taskbar
